Indigenous - Job ID: ADMN-24/25-083
- Location: Kingston (with Tri-Campus Responsibilities)
- Deadline: May 9, 2025
- Job Type: Administrative/Management
- Start Date: Immediately
- Department: Information Technology Services
- Number of Positions: 1
- Duration: Full-Time
Position Summary
The Executive Director of Digital Technology and Innovation at St. Lawrence College is a key strategic Leader responsible for driving the organization’s digital transformation. This role oversees the development and execution of cohesive digital strategies that align with the college’s mission to enhance student learning experiences, operational efficiency, and faculty support. By integrating innovative educational tools and modern technologies, the Executive Director ensures the institution remains agile, forward-thinking, and prepared to meet the evolving demands of the digital age.
Focusing on strategic leadership, the Executive Director collaborates with faculty, students, IT teams, and other clients to create a unified environment for online and hybrid learning. This includes promoting the adoption of advanced teaching and operational technologies, ensuring seamless integration into academic and administrative functions. With a commitment to service excellence, the Executive Director leads efforts to improve client support, foster a client-focused culture, and deliver technology solutions that enhance the experiences of students, staff, and faculty.
As the leader of a multi-disciplinary team comprising three directors, four associate directors, and 35 staff members, the Executive Director provides guidance and mentorship to ensure the successful execution of strategic initiatives. The role emphasizes professional development, inclusivity, and succession planning to maintain a high-performing and innovative team. By fostering a culture of collaboration and accountability, the Executive Director ensures the effective implementation of technology-driven solutions.
The Executive Director is also responsible for managing risks, ensuring regulatory compliance, and implementing robust cybersecurity frameworks to safeguard institutional assets. Through strategic leadership, innovative thinking, and operational excellence, this role is critical to advancing the institution’s digital capabilities, enabling St. Lawrence College to remain a leader in providing exceptional education and support in an increasingly digital world.
Qualifications
Education and Experience:
A minimum of a 4-year Degree in a relevant field of study.
A minimum of 11 years of experience in managing IT service delivery teams, including frontline support, help desks, or client service teams ensuring high levels of reliability, responsiveness, and user satisfaction. Proven experience in leading and managing multi-disciplinary teams, including direct reports and cross-functional collaborations. Experience in developing and implementing IT Strategies that align with organizational goals, emphasizing innovation, scalability, and adaptability. Experience managing critical IT Systems, applications, and infrastructure, including overseeing upgrades, integrations, and maintenance to ensure seamless operations. Experience in managing complex IT projects from initiation to completion, including planning, resource allocation, risk management, and client communication. Experience in negotiating contracts and managing relationships with IT vendors and service providers, ensuring service quality and cost-effectiveness. Experience in developing feedback mechanisms and improving IT services based on input from clients, ensuring technology solutions remain user centric. Substantial experience negotiating contracts and managing relationships with IT vendors and service providers, ensuring service quality and cost-effectiveness. Proven ability to evaluate vendor proposals, oversee the procurement process and manage external partnerships.
Other Required Qualifications:
- Knowledge of the strategic plan of the College and strategic initiatives
- Excellent knowledge of project management and change management
- Communication skills (verbal and written) to make recommendations and prepare reports for all level (including the Board of Governors)
- Conflict resolution skills
- IT Infrastructure and Application Management
- Ability to evaluate vendor proposals, oversee the procurement process, and manage external partnerships
- Ability to manage budgets, timelines, and deliverables while ensuring alignment with institutional priorities
- Ability to balance short-term operational demands with long-term strategic initiatives, ensuring IT investments deliver measurable value
- Ability to build and mentor high-performing teams, fostering a collaborative and innovative work environment, and managing performance through coaching and feedback
- Ability to implement and manage service level agreements (SLAs) and other performance metrics to ensure quality and consistency in IT service delivery
Physical/Work Environment Essential Requirements:
This opportunity is available as remote work from an Ontario location. Candidates interested in remote, on campus, or a hybrid work arrangement should feel free to apply.
Salary & Terms
- Admin Group: Pay Band 15: $146,373 - $195,162 per annum, commensurate on education and experience. In addition to the salary, the position is eligible for pay for performance
- Hours per week: 37.5
- Posted Date: April 17, 2025
- Closing Date: May 9, 2025 (4:00 p.m.)
Documents
How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.
THIS IS A FULL-TIME ADMINISTRATIVE POSITION
St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People, & Culture at employ@sl.on.ca. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact employ@sl.on.ca and our Talent Management Consultants will address your requests for accommodation confidentially.
This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.